Writing the Future 15 Seconds at a Time – updated! 4

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Revised 03Mar2014 The word “calamus,” from ancient Greek, refers to the reed used as a spice, as well as the hard part of a feather quill used to create pen tips. To adapt and extend the 15 second encounter concept first articulated by Jan Carlzon, former CEO of SAS Airlines: we are calamus, as pen ...

“I trust thee…I trust thee not” 1

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Mies was right: it’s in the details The vocally naïve narrator featured in the lead video for CRM Idol is competent enough, yet that “thin slice” difference is all it takes to disregard the speaker or fail to engage the viewer. The split second pauses and varying inflections that distinguish “speaking to” from “talking with” ...

Back to the future: Iceland’s 300 years-young innovation

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[This travelogue/tax commentary was written in May 2008, just getting around to spiffing it up now.] The spectacular scenery here at Natural Bridge plus the broadband access has given me the chance to jot down some thoughts which you may feel free to share. http://www.naturalbridgeva.com/bridge.html Reflecting on God’s seemingly limitless generosity, as well as on ...

Capacity Building Concepts

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Finally getting around to putting thoughts together on the capacity concept. I’m convinced we need to have a three-tiered structure with increasing levels of detail. Beginner: learners, journeymen, guildsmen Advanced: for technicians, in the nuts-n-bolts of making the tech “click” Promenade: for managers who have mastered the prior two levels. This is the most detailed ...